Welcome to the Village Dental Practice, Skewen
In response to the most recent guidance from the Chief Dental Officer for Wales we are now entering what is being called a "recovery phase". This means as long as the population infection rate remains low, we can start to provide more routine treatments WHERE CAPACITY ALLOWS.
As each aeorsol producing treatment must be followed by a 1 hour "fallow time" (a period of non use to allow aerosols and droplets to settle before cleaning) and 20-30mins of deep cleaning, each check up will take up approximately 2 hours of surgery time at the moment. As this significantly restricts our capacity we will be prioritising examinations for those with the highest clinical needs initially or where oral problems may impact on underlying health issues. We also making sure we are still are able to see emergency appointments on the same day where appropriate (we would ask you to call us as early as possible after 9am to enable us to offer you a same day appointment).
We would like to remind our patients to contact us if they have any outstanding treatments or have any oral health issues at all. Small problems such as chipped teeth or intermittent pain can sometimes be much easier to treat if dealt with early and may prevent these escalating to more complex problems.
Please be reassured that we have amended our already stringent operating procedures and infection control routines to meet all the required guidelines to make your visit with us as safe as possible.
De-escalation to "Amber phase"(25/6/2020)
In light of the Chief Dental Officer for Wales announcing a de-escalation from red to amber phase of alert, we are delighted to announce that from July 1st we will be permitted to provide a wider range of face to face treatments at the practice, including aerosol generating procedures in some circumstances.
Whilst we will be unable to provide purely routine care (such as check ups) for a while yet (as dictated by the need for further de-escalation as the infection rate falls), this is a much welcome first step on the road to restoring the levels of care you as patients need and deserve.
The guidelines which allow us to provide aerosol generating procedures involves leaving each surgery to "settle" for 1 hour before 30 minutes of deep cleaning, so even simple procedures may now take upwards of 2 hours of surgery time each. As this means that we will be operating on a severly reduced capacity for the foreseeable future, we will be prioritising those patients with the highest need for treatment initially. Those patients that had treatments cancelled due to lockdown, and those who contacted us with urgent problems during red phase will be our initial priority. If you fall in to one of these catagories, please feel free to call us so your treatment needs can be discussed and addressed.
For more details of our updated procedures and processes please click on the "Coronavirus Advice" tab in the side bar under "Practice info" to the right on this page, or call the practice on 01792 814734 to discuss these changes with a member of our team.
We now have a system available where patients can complete some paperwork such as Medical History forms online prior to your appointment. This will reduce your time at the practice and help us make your visit more "Covid Secure". For further information please click on the "Patient Portal" tab in the top navigation bar on this page.
If you require urgent care (pain, swelling, bleeding etc) please telephone us on 01792 814734 (during our altered opening hours of 9-5 Mon-Fri) where you will be assessed, advised and offered an appointment if appropriate to do so under the current guidelines. If after assessment you are not suitable for treatment in general practice environment, you will be directed to the appropriate treatment pathway. A central emergency treatment centre has been set up to see patients infected (or suspected of being infected) with Covid-19. Appointments must be made by referral through your dentist after assessment, and are strictly for the most urgent of cases only, that can not be managed by other means (such as analgesics or antibiotics). As you will likely be aware from the news, life saving PPE is at an absolute premium so the criteria for treatment at the emergency clinic is understandably very stringent.
PLEASE DO NOT TURN UP AT THE PRACTICE WITHOUT AN APPOINTMENT. ADMITTANCE IS NOW STRICTLY BY PRIOR APPOINTMENT ONLY.
Rest assured, we will continue to do our utmost to cater for your oral health needs as best we can, whilst working within the guidelines proposed to keep patients, staff and the public at large as safe as possible.
Please do not hesitate to telephone us with any questions, queries or concerns you may have over urgent problems, oral hygiene advice, your dental care in general, Dpas membership and the service we continue to provide during this unprecidented time.
We apologise for the inevitable inconvenience and disruption to service provision this directive will cause, and thank you in anticipation for your understanding and patience during this trying time.
Please visit this website frequently for news and updates. For additional information regarding Coronavirus (COVID-19) please click on the link under Practice Info on the right hand side of this page.
Based in the heart of Skewen, just off the M4, The Village Dental Practice has been providing quality care for families in the surrounding communities for over 40 years.
We realise that many people are anxious about a visit to the dentist. With this in mind we do our best to make you feel at ease in a relaxed, informal atmosphere. We always start by getting to know you, and what concerns you may have about your dental care.
As an independent practice, we have our own dental plan in place, which enables our patients to budget for all their routine dental needs. Any costs will be fully discussed prior to treatment being provided, and backed up with a written treatment plan.
Children under the age of 18 are cared for under the NHS. We also provide NHS treatment to residents of some local nursing homes registered with us for ongoing care.
If you would like any further information about the practice or would like to make an appointment, please call our reception team on 01792 814734, or email us and we will be happy to help with any queries you may have.
last updated 7/9/2020